Social Media Policy

1. Responsible

Happylinx's official profiles on social networks are managed by Real Estate Hub S.L., CIF B13886080, with address at Calle de Rodríguez San Pedro 2, floor 6, office 606, 28015 Madrid, Spain. Happylinx is the commercial brand under which Real Estate Hub S.L. provides the service. General contact: hola@happylinx.com. Support: soporte@happylinx.com. Privacy: privacidad@happylinx.com.

2. Social profiles

Happylinx may have a presence on social networks such as Instagram, Facebook and LinkedIn. These profiles will be used to communicate news, content related to Happylinx, service information, brand publications, basic service and advertising campaigns within the platforms themselves.

3. Data processing on social networks

When a person interacts with Happylinx social profiles, we may process data derived from said interaction, such as username or public profile, comments, mentions or messages sent, reactions, followers or public interactions, information that the person decides to share voluntarily and data necessary to manage queries or incidents received through social networks. The processing will be carried out to manage Happylinx's presence on social networks, respond to communications, moderate interactions, protect the reputation and safety of the brand and communicate information related to the service.

4. Third party platforms

Instagram, Facebook and LinkedIn are platforms managed by third parties. The use of these social networks is also subject to the conditions, privacy policies and cookie policies of each platform. Happylinx does not fully control the technical operation, algorithms, cookies, statistics, advertising profiles or treatments carried out by said platforms in their own environment. The user must review the policies of each social network to know how they treat their data.

5. Private messages on social networks

If you contact Happylinx through private messages on social networks, we will process the data necessary to respond to your query. When the query requires information about a purchase, card, message, payment, incident or personal data, Happylinx may ask you to continue the communication by email to soporte@happylinx.com or privacidad@happylinx.com for greater security and traceability. You should not send sensitive information, bank details, passwords, private manager links or confidential information through social networks.

6. Content moderation

• Happylinx may hide, delete or report offensive, discriminatory, violent, threatening or defamatory comments, messages or publications.
• It may also act on content with spam, unsolicited advertising or suspicious links, content that violates the rights of third parties, includes personal data of third parties without authorization, contains explicit, illegal or inappropriate sexual content, impersonates the identity of another person, affects the security, reputation or operation of the service or fails to comply with the rules of the corresponding social network.

7. Social media advertising

Happylinx may run advertising campaigns on platforms such as Instagram, Facebook or LinkedIn. These campaigns may be managed from each platform’s own advertising tools and are subject to their policies and terms. Advertising on social networks does not imply that advertising pixels, advertising cookies or social media tracking tools such as Meta Pixel or LinkedIn Insight Tag are installed on happylinx.com. Google Analytics 4 is used only as public navigation analytics when consent exists and not as a social advertising pixel. If pixels, advertising measurement tools or similar technologies are incorporated into happylinx.com in the future, the Privacy Policy, the Cookie Policy and the corresponding consent system will be updated.

8. Rights of users

Interested parties may exercise their rights of access, rectification, deletion, opposition, limitation of processing, portability and, where appropriate, withdrawal of consent, by writing to privacidad@happylinx.com. The request must include sufficient information to identify the requesting person and locate the interaction or treatment to which it refers. In certain cases, if the treatment depends directly on the social platform, the user must also exercise their rights before the social network itself.

9. Changes to this Social Media Policy

Happylinx may update this Social Network Policy to adapt it to legal, technical, operational changes or the opening of new social profiles. The applicable version will be the one published on the website at all times.