Legal noticeLegal Notice and Terms of Use
This page contains the basic legal information of Happylinx and the general conditions of use of the service.
This translation is provided for clarity. In case of discrepancy, the Spanish version is the legal reference.
1. General information
The website https://happylinx.com is owned by Real Estate Hub S.L., CIF B13886080, with address at Calle de RodrÃguez San Pedro 2, floor 6, office 606, 28015 Madrid, Spain, registered in the Commercial Registry of Madrid, Volume 45529, Folio 150, Sheet M-800765, Inscription 1ª. Happylinx is the commercial brand under which Real Estate Hub S.L. provides an online service to create, personalize and share collaborative digital cards. General contact: hola@happylinx.com. Support: soporte@happylinx.com. Privacy and data protection: privacidad@happylinx.com.
2. Website object
Happylinx allows you to create digital cards online for celebrations, farewells, thanks, events, teams, companies or other personal or professional occasions. The service allows a buyer or manager to create a card, select a design, configure options and share a link so that others can add messages and, where applicable, photos depending on the available features. Purchases on Happylinx are available to customers whose billing country is Spain or another Member State of the European Union. Prices are shown in euros (EUR), are final prices and include Spanish VAT of 21%. Purchases with a billing country outside of Spain or the European Union are not accepted.
3. Acceptance of terms
Access, navigation, creation of cards, participation through guest links or contracting services on Happylinx implies acceptance of this Legal Notice and Terms of Use, the Privacy Policy, the Cookies Policy and, where applicable, the applicable specific terms. If you do not agree, you should not use the website or contract the services.
4. Service users
Happylinx involves buyers or managers, guests, recipients and support users. The buyer or manager creates a card, subscribes to a plan, manages the card and shares links. Guest accesses via a link to leave a message and photo when available. The recipient receives the final result. The support user contacts Happylinx for queries, incidents or requests. The buyer or manager must be over 18 years old and have sufficient legal capacity to contract.
5. Plans, prices and payments
Happylinx offers paid plans and extras. The visible prices are shown as final prices in EUR with Spanish VAT of 21% included for purchases from Spain or another Member State of the European Union. Payments are processed through Stripe and Happylinx does not store full bank card data or payment credentials. The available plans are those shown on the website: Essential 4,99 € up to 20 messages; Group 9,99 € up to 50 messages; Celebration 19,99 € up to 100 messages; Wedding and big event 29,99 € up to 500 guest messages and photos included. The limits depend on the contracted plan and do not imply indefinite availability or storage.
6. Plan extensions
The buyer or manager may extend their card to a higher plan when the service allows it. Extensions will be made by paying the difference between the initially contracted plan and the higher plan selected. It is not allowed to reduce the plan once the purchase has been made or request a refund of the difference for not using all available messages.
7. Premium Extras
Happylinx can offer premium extras such as premium designs, custom card photo or photo added by guest. Some plans may include guest photos as part of the buyer's contracted plan; In those cases, the included photo does not imply individual payment by the guest. On other plans, adding a guest photo may require paying a premium extra. The extras will be activated after confirmation of payment and will be applied to the specific card, message or function for which they were purchased, unless otherwise expressly indicated.
8. Reasonable use of the service
Plans are subject to fair use. Unreasonable use is considered to be automated, abusive, fraudulent, massive unauthorized use, spam, excessive file uploading or any use that affects security, stability or operation. Happylinx may apply internal technical limits, review usage, temporarily suspend features and apply reasonable limits on size, format, security, processing and storage of files, including photos or audio, even if a feature is included in the plan.
9. Manager, guest and recipient links
Happylinx works through private or semi-private links. The buyer or manager is responsible for properly safeguarding and sharing the management, guest or recipient links. Whoever accesses a link may perform the actions permitted for that type of link. Happylinx recommends not posting manager links in public spaces or sharing them with unauthorized people.
10. Content uploaded by users
Users are responsible for the content they enter, upload, record, send or share, including text, names, messages, images, photographs or other elements. By uploading content, they declare that they have rights, permissions or authorizations and that they do not violate the rights of third parties or applicable regulations. They must not upload illegal, offensive, humiliating, threatening, defamatory, discriminatory, sexually explicit, violent, harassing, inappropriate content, with spam, malware, fraudulent links, identity theft, third party data without a legitimate basis or content that affects the service. Happylinx may remove, block or limit content when it becomes aware of possible non-compliance or risks.
11. Photos and minors
When a user uploads photos or messages that include other people, they declare that they have sufficient authorization. If the content includes images, names or data of minors, you declare that you have authorization from legal representatives or sufficient legitimacy to share it in the context of the card. Happylinx may remove content related to minors if it receives a reasonable request for removal or detects inappropriate use.
12. Pending messages and full cards
When a card reaches the limit of the contracted plan, Happylinx may allow certain messages to remain pending. Pending messages will not be displayed until the manager upgrades the plan or accepts their addition based on available features. If a pending message cannot be incorporated due to lack of extension, card expiration or expiration of the conservation period, it may be deleted in accordance with the Privacy Policy and the established technical deadlines.
13. Availability, download and deletion periods
The card will be available until the deadline set by the buyer or manager. After this date, Happylinx may keep it available for additional 30 days for access, review or download. After this period, you may proceed to permanently delete the card and associated contents, including messages, photos and audios if they exist, unless there is a legal conservation obligation or pending incident. Photos included or added as an extra will not be kept indefinitely. Expired pending messages may be retained internally for additional 7 days for support, incident review and technical control before being deleted.
14. Right of withdrawal, cancellations and refunds
Happylinx products and services are personalized digital content and services created, configured or activated after purchase. Once the card, plan, extension, premium design, photo or other digital extra has been created, activated, used or made available to the user, no changes, cancellations or refunds will be accepted except in legally applicable cases or technical malfunctions attributable to Happylinx that substantially prevent use. Requests may be reviewed for duplicate charge, product not activated due to an incident attributable to Happylinx or serious failure that cannot be resolved within a reasonable time. Changing your mind, not using all messages, not receiving participation, sharing late, entering incorrect data, wanting to change design/plan/extra after activation, not downloading on time or partially using a premium extra will not be cause for a refund. For technical review: soporte@happylinx.com.
15. Support
Happylinx offers support through soporte@happylinx.com. The target response time is 48 working hours, indicative and variable depending on the volume of requests, complexity of the incident or technical causes.
16. Intellectual and industrial property
All elements of Happylinx, including brand, design, texts, structure, software, code, interface, own images, graphic elements, logos and visual resources, are protected or have licenses. Use does not grant rights to the brand, software, designs, templates, code or own elements. The user retains rights to their content, but grants Happylinx a non-exclusive, limited and necessary license to host, process, display, technically adapt and reproduce said content within the contracted service.
17. Service Availability
Happylinx works to keep the service available and secure, but does not guarantee uninterrupted availability. The service may be affected by maintenance, technical incidents, supplier failures, connectivity, force majeure or actions necessary to preserve security. Happylinx will not be responsible for temporary interruptions due to causes beyond its reasonable control.
18. Responsibility
Happylinx does not pre-screen all messages, photos or content sent. The user will be responsible for the content they upload, publish or share and for any resulting damages or claims. Happylinx will not be responsible for the improper use of shared links, user or guest content, errors in data provided, lack of participation, loss of access due to not maintaining links, incidents from external providers unless applicable legal terms or use contrary to these conditions. Nothing limits rights of consumers and users in accordance with applicable regulations.
19. Data protection
The processing of personal data is regulated in the Happylinx Privacy Policy, available at /politica-de-privacidad. There is information about the person responsible, data processed, purposes, legal bases, recipients, suppliers, conservation periods and user rights.
20. Cookies
The use of cookies is regulated in the Happylinx Cookie Policy, available at /politica-de-cookies. Happylinx uses technical or necessary cookies for operation, security, session, essential preferences and payments. It may also use Google Analytics 4 on public pages only with prior analytics consent. No advertising or marketing cookies are installed on happylinx.com.
21. Social networks
Happylinx's presence on Instagram, Facebook and LinkedIn is regulated in the Social Network Policy, available at /politica-de-redes-sociales. Social platforms have their own conditions and privacy policies and Happylinx does not control their internal functioning.
22. Modification of the terms
Happylinx may update this Legal Notice and Terms of Use to adapt it to legal, technical, operational or commercial changes. The applicable version will be the one published on the website at all times. When changes are relevant, Happylinx may inform by reasonable means.
23. Applicable law and jurisdiction
These terms are governed by Spanish law. In the event of a dispute, the parties will submit to the corresponding courts and tribunals in accordance with the applicable regulations regarding consumers and users. If the user acts as a business or professional user and a different mandatory jurisdiction is not applicable, the parties submit to the courts and tribunals of Madrid.
Last update: 9 July 2026.